”Developing” people and organisations in international contexts requires more than a few seminar days. Sustainable capacity development with actors in the field of development cooperation, migration and integration can be best achieved with a multi-level approach that takes into account individual, institutional and systemic characteristics.
Over the last 20 years, consulting projects in the field of international human resource development & policy advice have been implemented in Germany, France, India, Azerbaijan, Indonesia, Nepal, East Timor, Afghanistan, Mozambique and Haiti with the following partners and clients:
STEINBEIS Beratungszentrum HCD
Steinbeis is one of the world’s most successful service providers in knowledge and technology transfer. The approximately 1,000 companies in the Steinbeis Network are highly specialized and offer research and development, consulting and expertise as well as training and continuing education for all fields of technology and management. Steinbeis HCD with its partners is currently developing a new ICT & AI strategy to improve the communication of refugees and administrations in Europe.
German Society for International Cooperation
Decentralisation in Indonesia requires the qualification of multipliers in the local financial management system. For several years we were responsible for capacity building on site with the central actors at seven training institutes (including coaching, concept development and high potential promotion). In India, capacity works were carried out to support the development of strategies for the Indo-German Energy Programme; in Azerbaijan, local staff were methodically trained for participatory work with Environmental Education Centres.
As Senior Project Manager of the ”Leadership & Communication” program (LCCNR), I organized dialogue processes between old and future East Timorese leaders.
Federal Ministry for Economic Cooperation and Development
On behalf of the German BMZ and in consideration of political developments in the ASEAN region, a fact-finding mission of various developmental organisations was sent to East Timor in 2010 to provide comprehensive advice; (survey design, dialogue on the ground, preparation of a comprehensive study).
The high relevance of the topic of ”ethnicity, religion and cultural environment” for missions — not only in Afghanistan — was recognized in management courses of the Bundeswehr Training Center (BiZBW). Both intercultural coaching after returning home and anticipatory discussion of possible conflict constellations play an important role. Implemented together with Pakistani experts from Kulturdialog in Berlin & Bonn.
Responsible for Civil Affairs in the United Nations Stabilization Mission in Haiti (MINUSTAH), the focus was on conflict management and the reconstruction of a functioning state — which is unthinkable without the development of its multi-national human resources.
Ministry of Finance of Indonesia
A strategy for the sustainable qualification and standardisation of the local financial education system had to be developed. This was achieved in cooperation with the Indonesian Ministry of Finance, the German Society for International Cooperation, and numerous international experts under the leadership of LochTCR.
Office of the President of East Timor
After setting up a Human Resource Information System (HRIS) and a systematic employee survey, LochTCR developed a competence model and a modern HR strategy together with the HR department of the presidential office, focusing on culturally appropriate performance incentive systems and sustainable training practices.
GFA Consulting Group
Good economists are by no means automatically good mediators of academic know-how for practice. The consulting of scientists and lecturers in Indonesia was about the interface of content & methodology for the implementation of new GFA modules.
Center for Endangered Languages Documentation/Max-Planck Institut/Volkswagenstiftung
In the Indonesian part of Papua there are over 200 endangered languages and cultures. Following a feasibility study on the island of Yapen, we worked with Indonesian and international researchers on a concept for sustainable documentation work with local teachers, students and researchers. After successful acquisition of external funding, a Center for Endangered Languages Documentation was established at the state university UNIPA.
Instituto Cathólico para Formaçao de Professores
The years 2002–2005 were dedicated to the reconstruction of the small island of East Timor. After the independence of the state, there was a nationwide lack of qualified teachers and, as a result, German development aid organisations were substantially understaffed in their training and further training.
At Lufthansa Service Holding AG, ”quality”, ”hygiene” and ”service” are written in capital letters. However, by no means are the ideas about these key factors the same everywhere in the world. Cabin crews as well as top managers need specific knowledge when dealing with customers from the Arab world. LochTCR worked together with Cross-Cultures in Cologne.
Conflicts in shelters for refugees are becoming increasingly frequent. In a consultancy project with the Bavarian Social Welfare Agency (Diakonie Bayern), a concept for culturally sensitive strengthening of de-escalation strategies was developed.
InWEnt Capacity Building International
One of the German Centres of Excellence for international human resources development is undoubtedly InWEnt’s training centre for development cooperation (formerly DSE, since 2011 GIZ-AIZ). First as a researcher, later as an independent consultant, the continuous dialogue on concepts for international action competence and preparation of specialists and executives was carried out — and sustainably continues.
TEACHING MATERIAL DEVELOPMENT
Advice on the development of teaching materials is guided by didactic and content principles. Over the years, we developed a pool of different teaching and learning materials for various clients, especially for the Trainings of Trainers (TOT) and international conflict & communication interventions. Examples:
Case studies on local financial management
(Indonesian & English)
In cooperation with authors from various universities and ministries in Indonesia, a series of facilitator manuals for case studies on local financial management was developed. Modern adult education, participatory teaching design and alternative methods characterize the series. (published together with F. Zen, H. Handra, A. Loch, A Prianto)
An intercultural self-learning material from the early days of web-based training: six hours of multimedia-based scenarios of development cooperation with 24 videos, 18 thematic complexes on intercultural communication and a virtual self-assessment centre. (collaboration of D. Feibig, M. Priller and a team of 50 others)
Over 40 hours of ethnographic material in which East Timorese tell how and why they use their newly acquired independence to revive old reconciliation rituals. The consulting project for the realization of video CDs was carried out with the active participation of the people in the villages. At the end of the production, they received the documentation — as a kind of teaching material for future generations, who no longer know the rituals, but know how to operate video players … (collaboration of A. Ribeiro, J. Lopez, C. da Costa, N. da Costa)
Materials for teaching psychology
An e‑learning development for the Arnold-Dannenmann-Academy of the CJD on the topics Empirical Psychology, Schools of Psychology, Learning & Memory, Personality & Intelligence, Emotion & Motivation, Stress & Aggression, Social Psychology, Developmental Psychology, Psychopathology & Intervention.
Cross-Cultural competence in the international work context
A standard work on intercultural orientation and cross-cultural competence was written by me in cooperation with the Consulting & Training Academy (CTA) for German experts and managers who prepare for work in emerging and developing countries in the training centre for development cooperation.
Country Information Portal East Timor
The V‑EZ (today: GIZ-AIZ) maintains an information portal for developing countries that is unique in Germany. LochTCR created the first online LIPortal East Timor for Asia’s least developed country, Timor-Leste, and further developed specific (offline) materials on the geography, politics, macro- and microstructure of East Timor for regional studies.